Toyota Highlander Owners Manual: If you think something is wrong

Toyota Highlander Owners Manual / When trouble arises / Steps to take in an emergency / If you think something is wrong

If you notice any of the following symptoms, your vehicle probably needs adjustment or repair. Contact your toyota dealer as soon as possible.

Visible symptoms

Fluid leaks under the vehicle.

(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
engine coolant temperature gauge needle continually points higher than normal.

Audible symptoms

Changes in exhaust sound
excessive tire squeal when cornering
strange noises related to the suspension system
pinging or other noises related to the engine

Operational symptoms

Engine missing, stumbling or running roughly
appreciable loss of power
vehicle pulls heavily to one side when braking
vehicle pulls heavily to one side when driving on a level road
loss of brake effectiveness, spongy feeling, pedal almost touches the floor

If your vehicle needs to be towed

If towing is necessary, we recommend having your vehicle towed by your toyota dealer or commercial towing service, using a lift-type truck or flatbed truck. Use a safety chain system for all towi ...

Fuel pump shut off system

To minimize the risk of fuel leakage when the engine stalls or when an airbag inflates upon collision, the fuel pump shut off system stops the supply of fuel to the engine. Follow the procedure bel ...

More about Toyota Highlander:

Customer problem analysis
HINT: In troubleshooting, the problem symptoms must be confirmed accurately. Preconceptions should be discarded in order to give an accurate judgement. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the condit ...